Exchange or Cancellation Policy
Exchange policy
- Customers are allowed only to exchange products and no refund will be provided.
- Discounted products are NOT ELIGIBLE for exchange.
- Difference in bill amount needs to be paid by the customer. (if applicable)
- Extra shipment charges of returning the old items to us and receiving new items should be borne by the customer only.
- All exchange products are subject to confirmation from our end towards the acceptance of the same.
- Return product should reach us within 5 working days from the confirmation date.
Exchange product will be shipped once we receive and confirm the acceptance of return.
Procedures to follow:-
- To initiate return/exchange, mail us to support@milirkids.com within 48 hrs of product delivery with
Invoice details, product name or Product code, and the reason for return.
- RETURN PRODUCT SHOULD BE IN SALEABLE CONDITION.
- If the return is claimed under damage criteria PRODUCT OPENING VIDEO is must.
- You can return a single product in your order only when you have not applied any coupons or discounts in your order.
- Single piece cannot be returned in case of you have purchased as a combo pack. (For ex: If you have purchased 3 pieces product as a pack, you cannot return a single piece. In this case, the whole pack needs to be returned)
POINTS TO BE NOTED:-
No exchange on
- Feeding items
- Inner wears
- Mother needs.
- Accessories.
- Toys.
- Baby products
- Bedding items.
- Discounted items
SHIPPING ADDRESS:-
MILIR, No: 113, FIRST FLOOR, RADHA NAGAR MAIN ROAD, CHROMPET, CHENNAI -44.
CANCELLATION POLICY:-
Customers can cancel the order only before we ship the product. Once the shipment is made, product cancellation will not be entertained.
If the customer wants to cancel the order after the shipment is made, it will be considered as a Return product. Please check our Return/Exchange policy for details.
Refund:
In case of cancellation, refund will be initiated and the applicable amount will be credited to customer’s bank account within 5 working days after deducting the transaction charges.